FAQ

General Information

What are the benefits of reading digital books?

Digital books offer flexibility, speed, and features that enhance both leisure and study.

  • Convenience: Customize font size, highlight text, use bookmarks, and sync progress across multiple devices.
  • Affordability: Digital books are often cheaper than physical copies, making them a cost-effective choice.
  • Instant access: Download books instantly from anywhere, with no shipping delays or waiting for local releases.
  • Searchability: Quickly search for specific phrases or keywords within the full text of your book.
  • Portability: Carry hundreds of books on a single device, perfect for travel or on-the-go reading.
What are the book file type options?

We offers our books in the most commonly used file formats.

EPUB stands for Electronic Publication. The content of this is ‘reflowable’ meaning that the document displayed can be optimized for the device it is being displayed on, much like a web page on a computer. This is usually the preferred option for an book.

Do I need special software or hardware to read these books?

No, you don’t need special hardware to read these books. They are compatible with a wide range of devices, including smartphones, tablets, eReaders, and computers.

Depending on your device, you may need appropriate software:

  • For Kindle devices or apps, the books will open seamlessly.
  • For Apple devices, you can use the Apple Books app (formerly iBooks) or other supported apps like Kindle or Adobe Reader.
  • On Android and Windows devices, apps like Google Play Books, Adobe Reader, or any compatible eBook reader will work.Portability: Carry hundreds of books on a single device, perfect for travel or on-the-go reading.

Access

I have purchased a book, what’s the delivery process for this?

Once your payment has been authorized (which typically takes a few seconds), your books purchase will be fulfilled through our system and you will receive an email notification within a few minutes once the book(s) become available for download.

Once I have purchased my book, will it always be available?

Yes, once you have purchased a book, it will remain available to you

Do book files expire or “time out”?

Your book will not expire. Once you have downloaded it to your device, it is stored in your e-Reader library and will remain there until you choose to delete it.

Can I access my book offline?

Yes, you can access your book offline on computer, mobile and tablet devices, and as long as the device is in your possession, feel free to share your book across all of your devices.

Compatibility

Can I open a book in Apple Books (formerly iBooks)?

Apple (IOS) users can read books in the EPUB format on their computers and mobile devices using Apple’s Books app (formerly called iBooks). Apple Books works perfectly with the EPUB format! Just tap on your book after downloading it and choose “Open in Apple Books”.

How can I read books on a computer?

You can read all of your books using your personal computer with an internet connection and web browser. Books in EPUB format will require the free Adobe Digital Editions software to view. If you have a mobile device, you can use your personal computer to find and download materials then transfer them to your mobile device.

Do you have any mobile apps recommendations?

For mobile, we highly recommend using Apple Books, Kobo Books, Google Books app or NOOK to browse and read book files.

Kindle

How to load books to my Kindle?

You can copy documents in supported format to your Kindle following these easy steps:

  • Connect your Kindle to your computer via USB cable. After drivers are installed, you can see your Kindle device as a disk drive
  • Navigate to “documents” folder on your Kindle device
  • Copy your files in supported format there
  • Safely eject the device
  • Your book should now be visible along with your other books in the home screen.
What is the “Send-to-Kindle” feature?

The “Send-to-Kindle” feature lets you email books directly to your Kindle library in mere minutes. A transferred file can appear like a Kindle book with adjustable font sizes or like a printed document with fixed layouts so as to preserve your page-design formatting.

How do I use the text-to-speech (“read to me”) feature on Kindle?

Kindle can read text to you. In books and periodicals where text-to-speech is enabled, you can start, stop and pause either by going to the text settings screen by pressing “Aa” button or by using the hotkeys: Shift-Sym to start/stop and once it’s running – spacebar to pause/resume.

In the text settings screen you can also configure speech speed and switch between male and female voice. To start reading from specific location, select the location with 5-way controller and start text-to-speech.

Troubleshooting

Do I need special software or hardware to read these books?

Don’t worry, we are here to help! We will need some information from you to help us solve your problem.

Usually we will want to know what format your preferring to use, where you are attempting to download your book and where in the process the error occurred, a screen print of any error message, what device you’re using, browser etc.

Problems don’t happen often but when they do they are usually quick and easy to resolve.

Please get in touch with us at contact@thrillerandhorror.com